Returns

I am happy to accept returns if you are not satisfied with your order or if you have changed your mind.

  • I ask that you contact me via email no more than 14 days after you have received your parcel.

  • Please pack the unused and undamaged product in either the original packaging or new packaging and include your order number and email address inside. Make sure you ask for proof of postage at your post office.

  • Once received I will refund the cost of your order (less shipping costs) via the original payment method.

  • For oversea returns, make sure you mark parcel with 'returned merchandise' to exclude import duty/tax.

Shipping

  • I aim to dispatch ready to ship orders within 3-5 workings days, and dye to order within 3 weeks.

    All orders are shipped via Royal Mail - 1st Class Signed For - £5.05

  • I aim to dispatch ready to ship orders within 3-5 workings days, and dye to order within 3 weeks.

    All orders are shipped via Royal Mail International Tracked - I charge a flat rate of £12 for shipping to the EU

  • I aim to dispatch ready to ship orders within 3-5 workings days, and dye to order within 3 weeks.

    All orders are shipped via Royal Mail International Tracked - I charge a flat rate of £20 for shipping to the US & Canada

  • I aim to dispatch ready to ship orders within 3-5 workings days, and dye to order within 3 weeks.

    All orders are shipped via Royal Mail International Tracked - I charge a flat rate of £20 for shipping.